Terms of Service

Key Disclaimers

‍

Important: This is an early access program with:

• No guaranteed uptime or performance
• Features may change without notice
• Limited support and documentation
• No warranties of any kind
• Service provided "as is"

Definitions

• Service: Our software platform and related services
• You/Your: The customer using our service (individual or company)
• We/Our/Us: Arcade AI, Inc.
• Confidential Information: Non-public details about our technology, features, and business
• Early Access Program: Pre-release testing period before general availability
• General Availability: When the service becomes publicly available
• Transition Period: 60 days between general availability notice and early access end
• Program Period: Duration of your participation in the Early Access Program
• Service Plans: Our platform offers the following tiers:
  • Free Trial/Free Plan: Limited feature access with no time restrictions, available to all users
  • Self-Service Plans: Purchasable directly through our website
  • Enterprise Plans: Custom plans requiring a direct agreement

1. Services and Support

Service Access‍

We provide our service in two deployment options:

• Cloud-hosted (SaaS): Accessed through our website
• Self-hosted: Downloaded and run on your infrastructure
• Both options use the same licensing and payment terms
• All features and pricing are listed on our website at arcade.dev/pricing

Excess Usage

• If you exceed your plan limits, you'll be automatically upgraded to the next tier.
• We'll notify you before any automatic upgrades.
• Enterprise-level usage requires transitioning to an Enterprise Plan within 30 days of notification.

Account Setup

• Create an account by signing up on our website.
• Free accounts include basic features; premium accounts include additional features based on your chosen plan.
• Additional user accounts can be created based on your plan limits.
• We reserve the right to suspend or terminate accounts that violate our terms.

Privacy and Security

• By using our service, you agree to our privacy policy.
• You are responsible for maintaining the security of your account credentials.
• Notify us immediately of any unauthorized access to your account.