Privacy Policy

Privacy Policy
Effective Date: March 1, 2024



Arcade (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our services, and outlines your rights.




1. Information We Collect


a. Information You Provide


• Account Information: Name, email address, company name, and other details you provide when creating an account.

• Payment Information: Payment details processed by third-party payment processors (we do not store credit card information).

• Support Requests: Information provided through support requests or customer service communications.
b. Information Automatically Collected


• Usage Data: Logs, metadata, and performance data related to your use of our services.

• Device Information: IP address, browser type, operating system, and other technical data.

• Cookies and Similar Technologies: Tracking tools to enhance user experience and analyze site usage.
c. Third-Party Integrations


If you connect third-party services to our platform, we may collect and process data shared through those integrations per the terms of the relevant service.



2. Use of Google User Data
• Purpose of Use:

We use Google user data solely to respond to user requests and perform functions that you explicitly authorize. Arcade does not use any Google user data for developing, improving, or training our services unless explicitly requested by the user. We do not use Google Workspace APIs to train any AI/ML models.

• Data Sharing and Transfers:

We do not share or transfer your Google user data to any third parties for purposes other than those described in this policy. In instances where third-party services (such as third-party AI tools or model providers) are involved, data will only be transferred if expressly requested by you, and the data is not stored or used for training purposes.

3. Data Retention and Deletion

• Retention Period:

We retain your personal information, including Google user data, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the retention period expires, the data will be deleted or destroyed securely.

• User Rights to Data Deletion:

You have the right to request deletion of your personal data, including Google user data, at any time. To submit a deletion request, please contact us at support@arcade.dev. We will respond to your request in accordance with applicable laws and our internal policies.

4. Data Protection Mechanisms

• Security Measures:

We implement industry-standard security measures to protect your data. These include technical safeguards such as encryption, access controls, and secure data storage practices designed to ensure the confidentiality and integrity of your information.

• Organizational Measures:

In addition to technical measures, we also employ organizational practices to prevent unauthorized access to or disclosure of your personal data.