How to use Pylon with Claude Code
You want Pylon inside Claude Code so it can triage incoming support issues, find issues waiting on follow-up, route issues to the right team, and update support issue records — without you copy-pasting between tabs. Here is the whole setup, once.
Create your Pylon gateway
The gateway is the thing Claude Code connects to, and it is where you decide which Pylon tools an agent may use. You create it once and every client reuses it.
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Create an Arcade account
Sign up and open the dashboard. The free tier is enough to follow this through.
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Create an MCP Gateway and select your Pylon tools
In the dashboard, create a gateway and pick the Pylon tools you want to expose. The gateway is what your client connects to, and it is where tool access is decided.
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Copy your gateway URL
Every client below needs it.
https://api.arcade.dev/mcp/<YOUR-GATEWAY-SLUG>
Connect the gateway to Claude Code
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Add the gateway as a remote HTTP MCP server
claude mcp add arcade --transport http "<YOUR_ARCADE_GATEWAY_URL>"
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Verify it was added
claude mcp get arcade claude mcp list
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Try it out
Open Claude Code in your project and ask it to use one of your Pylon tools.
Full Claude Code guide in the docs steps verified 2026-08-13
Get started with these Pylon prompts
Claude Code can now act on your Pylon account. Click a prompt to copy it.
Use tool permissions to control issue changes. Pair it with Contextual Access policies so an agent can review issues without being allowed to reassign work or change issue status.