Claude Code How to use PagerDuty with Claude Code
You want PagerDuty inside Claude Code so it can triage active incidents, find the right on-call responder, investigate an incident timeline, and reassign and resolve incidents safely — without you copy-pasting between tabs. Here is the whole setup, once.
Create your PagerDuty gateway
The gateway is the thing Claude Code connects to, and it is where you decide which PagerDuty tools an agent may use. You create it once and every client reuses it.
-
Create an Arcade account
Sign up and open the dashboard. The free tier is enough to follow this through.
-
Create an MCP Gateway and select your PagerDuty tools
In the dashboard, create a gateway and pick the PagerDuty tools you want to expose. The gateway is what your client connects to, and it is where tool access is decided.
-
Copy your gateway URL
Every client below needs it.
https://api.arcade.dev/mcp/<YOUR-GATEWAY-SLUG>
Connect the gateway to Claude Code
-
Add the gateway as a remote HTTP MCP server
claude mcp add arcade --transport http "<YOUR_ARCADE_GATEWAY_URL>"
-
Verify it was added
claude mcp get arcade claude mcp list
-
Try it out
Open Claude Code in your project and ask it to use one of your PagerDuty tools.
Full Claude Code guide in the docs steps verified 2026-08-13
Try these PagerDuty prompts
Claude Code can now act on your PagerDuty account. Click a prompt to copy it.
Set permissions so an agent can inspect incidents and on-call schedules without acknowledging, resolving, or reassigning them. Pair it with Contextual Access policies to require approval before incident changes reach PagerDuty.
