Cursor

How to use Customer.io with Cursor

You want Customer.io inside Cursor so it can triage customer lifecycle activity, update customer profiles from support outcomes, send a transactional customer update, and measure and trigger a lifecycle campaign — without you copy-pasting between tabs. Here is the whole setup, once.

Create your Customer.io gateway

The gateway is the thing Cursor connects to, and it is where you decide which Customer.io tools an agent may use. You create it once and every client reuses it.

Create an Arcade account

Sign up and open the dashboard. The free tier is enough to follow this through.
Create an MCP Gateway and select your Customer.io tools

In the dashboard, create a gateway and pick the Customer.io tools you want to expose. The gateway is what your client connects to, and it is where tool access is decided.
Copy your gateway URL

Every client below needs it.
```
https://api.arcade.dev/mcp/<YOUR-GATEWAY-SLUG>
```

Create a Customer.io gateway Opens the gateway builder in your Arcade dashboard.

Connect the gateway to Cursor

Heads up

Cursor does not refresh MCP OAuth tokens automatically. For a persistent connection, set Authorization to “Arcade Headers” on the gateway in the dashboard.

Open MCP settings

Command Palette (⌘⇧P / Ctrl+Shift+P) → Open MCP Settings, then click “New MCP Server”.

Add the gateway to mcpServers

{
  "mcpServers": {
    "mcp-arcade": {
      "url": "https://api.arcade.dev/mcp/<YOUR-GATEWAY-SLUG>"
    }
  }
}

Try it out

Ask Cursor to use one of your Customer.io tools.

Full Cursor guide in the docs steps verified 2026-08-13

Get started with these Customer.io prompts

Cursor can now act on your Customer.io account. Click a prompt to copy it.

Use scoped credentials and tool permissions to control which Customer.io actions an agent can take. Pair it with Contextual Access policies to require approval before an agent triggers a broadcast, sends transactional email, or deletes a person record.

How to use Customer.io with Cursor

Create your Customer.io gateway

Create an Arcade account

Create an MCP Gateway and select your Customer.io tools

Copy your gateway URL

Connect the gateway to Cursor

Open MCP settings

Add the gateway to mcpServers

Try it out

Get started with these Customer.io prompts

Ready to actually ship your agent?